Melchior, the committed and connected canteen
Melchior is a new catering service that offers fresh and local products in a connected fridge OpenIT Solutions
Melchior's opinion
Problems encountered
When we created Melchior, we identified that the company catering industry was undergoing a profound change: between the simple snack vending machine and the company restaurant, many companies did not have an internal catering service.
This observation allowed us to formulate our value proposition, which has not changed since the company was founded in 2016: to offer a catered quality lunch break in companies, without the need for our customers to order their lunch.
We first tested a trust-based system, in which each customer declared the products they were taking.
Then we tested a connected refrigerator based on product detection with a weight system.
These periods were rich in teaching and led us to work with OpenIT on the connected refrigerator part.
The solution to their problem
Having had the chance to work with OpenIT Solutions at its inception, we have seen the company evolve, strengthen its teams and offer a product more and more successful.
We particularly appreciate the great flexibility of the OpenIT Solutions tool, which we have been able to interface with our logistics tools, our ERP, and our client's website.
The data provided by the system allows us to communicate with our customers according to their profiles, to optimize our logistic rounds, and to monitor our activity.
Remote knowledge of the use-by date is particularly valuable in minimizing our unsold products, a key indicator of the business we operate.
The OpenIT Solutions tool is constantly evolving and has allowed us to find profitability on the 230 sites we manage, spread over the 5 cities where we are located.
